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t matter if you are 18 or 80 you will benefit from this book
gets you on your feet and in action taking the steps necessary for bringing all the passion and power that's in your soul to your speaking - and for having the results you want
But not if you
ISBN-10: 1118077741
life expectancy has never been higher
Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking Format:Hardcover t matter if you areWhile formal quality management systems are a basic requirement for carriers doing business with the automotive industry it is a company's understanding of key items such as leadership continuous improvement and customer satisfaction that is needed to survive and excel in today's market. Shifting Gears brings a unique approach to quality in the trucking industry clearly defining the issues that challenge a carrier's very survival of business and
